Here is the complete, concise Q&A page formatted into a clean, scannable list covering all your policy requirements and common buyer questions:

• What is the length of the subscription? Access is granted annually for one full year from the date of enrollment.
• Is custom enterprise pricing available for larger groups? Yes. We offer fixed pricing tiers for small groups (1–10 seats) and medium groups (10–30 seats). For custom enterprise licensing beyond 30 seats, please email us to discuss options.
• Can an individual purchase the training? Yes. While our tier plans are structured around team seat brackets, individual learners are completely welcome to purchase a plan and access the full curriculum.
• Do you offer personal or custom e-learning development for individual companies? No. To maintain top platform quality, all development time is dedicated exclusively to our core 4-module Cybersecurity Basics curriculum.
• What is your refund policy? All sales are final. Because we provide immediate access to digital content—and offer a free preview module so you can test the course beforehand—we do not offer full or partial refunds once a purchase is made.
• Is the course platform Section 508 and WCAG compliant? Yes. The platform features high-contrast visuals, closed captions, simple layouts, and screen-reader optimizations. Additionally, key supplementary materials are available as accessible Word documents.
• Can we test the course before buying? Yes. We offer a free preview module so you can test the content and user experience before committing to a paid tier.
• How do team managers assign access after purchasing a group tier? Upon completing checkout through our payment portal, the manager receives access to an account dashboard to assign seats or send login invites to team members.
• Are there any setup fees or hidden costs? No. The flat rate shown at checkout covers full annual access with zero hidden setup fees.
• How can I reach customer support if I have questions? Please reach out to us by email through our contact page. We handle all customer and technical support exclusively via email to ensure documented, efficient service (no phone support available).